Suppliers
Procurement
Procurement staff has to comply with the ING Procurement Code of Conduct as well as the Business Principles that all staff follow. This code prohibits the acceptance of personal gifts or benefits in any form, requires confidentiality with respect to quotations and proposals from suppliers and sets strict boundaries for contacts and relations with suppliers. Procurement staff must sign the code every year to remind them of its importance. Furthermore, the code is an integral part of ING’s General Terms & Conditions for Procurement with which business partners are required to comply. The current version, released in 2004, includes ethical clauses related to the environment, health and safety and child labour and applies to all new contracts and contract renewals, while existing contracts will be modified as soon as the first legal opportunity occurs.
Our Reciprocity Policy
Many of ING’s suppliers are also clients of ING. Our reciprocity policy states that when a customer or potential customer wants to become a supplier, this company will be assessed only on the basis of price and quality and not on its customer status. For further details, see the “ General Terms and Conditions for the procurement of goods and services ” and the “Procurement Code of Conduct.”