Our Performance
ING has been measuring, tracking and monitoring its performance in the ethical, social and environmental field since 1995, which helps us to continuously improve our track record. We have identified ten key performance indicators based on which we evaluate our progress towards our vision. These indicators relate directly to our four focus areas: Business, People, Environment, Community.
For an overview of our Key Performance Indicators, please see our CR Performance Report
Other performance highlights:
- As of 2007, ING operates 100% carbon neutral globally.
- In 2008, ING has reduced its emissions of carbon dioxide with 20% compared to 2007.
- 63% of the electricity we purchase worldwide is derived from wind, solar and water power.
- 57% of all ING business units implemented additional energy-efficiency measures in 2008.
- Over 55% of our business units purchase paper that carries an FSC, a PEFC, or other sustainable sourcing certificate.
- ING Green Finance (Groenbank in Dutch) manages EUR 925 million for ING customers for green projects.
- In 2008, ING provided access to primary education to 111,409 children via the ING Chances for Children programme.
- In November 2008, more than 12,000 employees participated in the first-ever global event for our global charity programme, ING Chances for Children.
- In 2008, ING and its employees raised EUR 25,1 million for charitable donations.
- 83% of our employees are proud to work for ING.
- 11.8% Women in the International Management Council (IMC).
- We have a total of EUR 2,295 million of sustainable assets under management.
- Dow Jones Sustainability Index and FTSE4Good Index : Sustainable benchmarks and indices recognise ING’s efforts in the field of Corporate Responsibility by increasing our score compared to previous years.
- On September 2008, ING Vysya had a total value of wholesale loans outstanding of EUR 42.8 million to 17 microfinance institutions .
- In the first quarter of 2008, ING Private Banking in the Netherlands launched the ING Liric Duurzaam Top 50 , an eight year sustainable structured product with a guaranteed 100% refund of the initial investment.
- ING has nine diversity employee networks around the world representing 10% of our workforce.
For more information on our performance in the field of CR, please read our CR Performance Report 2008 (PDF)
Our milestones
1991
- ING Group is founded
1996
- ING Groenbank is established
1999
- Introduction of ING Business Principles
2000
- Publication of first ‘ING in Society’ report
- ING named ‘leader of insurance sector’ in Dow Jones Sustainability Index
- ING Diversity Council was established
2001
- ING develops policy on environmental and social risks in project financing
2002
- ING Direct USA launches the Planet Orange website, providing financial education for children
- The ING Foundation is established in the US to support charities
2003
- ING adopts the Equator Principles, a common set of standards for managing social and environmental risks in project financing
- ING named ‘CSR Bank of the Year’ by The Banker magazine
2004
- Introduction of Business Principle on the Declaration of Human Rights
2005
- Launch of the ING Chances for Children programme and international partnership with UNICEF
- ING becomes a member of the Global Round Table on Climate Change and publishes the ING Environmental Statement
- ING becomes the core sponsor of the UN Year of Microcredit
2006
- ING wins Diversity Award from Dutch employers’ organisation VNO-NCW
2007
- ING is carbon neutral for the first time (globally)
- ING and its employees give 125,000 children access to education
- ING joins the UN Global Compact
- ING reports on its contribution to the Millennium Development Goals
2008
- ING adopts the UN Principles for Responsible Investment (PRI)
- More than 12,000 employees take part in ING’s international volunteer day - the ING Chances for Children Global Challenge
- 63% of all energy purchased by ING worldwide and 100% in the Netherlands is green
- ING Direct in Australia partners with WWF to help protect the snubfin dolphin